Hertford Physiotherapy

32 St Andrew Street, Hertford, SG14 1JA 01992 586659

Who We Are

Hertford Physiotherapy has been in Hertford for 35 years. We are a friendly practice committed to providing a high quality, modern service. We assess and treat a wide range of conditions: strains, pains, pre and post surgery and bone related conditions to a very high standard.

We see people at our clinic, or in their own homes. Our aim is to get you better for the long term. We will take the time to find out the underlying cause of the problem and put you on the path to a complete recovery.

Our experienced physiotherapists are all members of the Chartered Society of Physiotherapy and are registered with the Health Care Professions Council, as well as the major private health insurance companies (BUPA, AXA PPP, Cigna, MediSure, WPA, HSA etc).

We also offer a range of Massage and soft tissue therapies including Sports Massage, Deep Tissue Massage, as well as Pregnancy and postnatal massage.

Our Physiotherapists

Kathy Winsor, MCSP, MHPC, MAACP


Dorothy Toyn, MCSP Grad Dip Phys, DSA(CSP)


Louise Kirtley, BSc (Hons) Physio, MCSP


Nicola Preece MCSP


Judy Bunney MCSP, MPC, MAACP


Malika Harboun MsC, MCSP, MHCPC


Physiotherapist and Consultant to the Practice

Madeline Carmichael, Grad. Dip. Phys., MCSP


Sports Massage Therapists

Dan Robinson, BPhEd, ITEC Dip Sports Massage

Specialisms: Sport-related injuries

Kirsty Birnie BTEC, LSSM Dip (level 5), MISRM

Specialisms: Women's health

Our Staff

Douglas Smallwood

Practice Manager


Douglas joined us in March 2017 and is leading the development of the Practice and the day to day operations.

Douglas's background includes Chairman of Princess Alexandra Hospital at Harlow (2013-2016), Chief Executive of Diabetes UK (2004-2010) and prior to that 17 years at Halifax Building Society / HBOS Bank in Corporate Lending.

Other current roles include Chairman of Headway Hertfordshire, a charity which supports people recovering from a brain injury.

Lynn Clifford 

Support Team


Lynn joined Hertford Physiotherapy in 2007 as a receptionist, and after a couple of years was offered the chance to become a Physiotherapy Assistant alongside her receptionist duties. Lynn loves the variety both jobs give her, meeting different people and hopefully making a difference.

Jo Foster

Support Team


Jo joined as a receptionist in October 2011 and is now also responsible for a number of administrative duties. She has found working within a medical environment very interesting and is constantly learning! She particularly enjoys seeing the improvement patients make during their course of treatment with us.